MRCCS was established in 2000, in Chew Magna, on the outskirts of Bath. We started off as a refrigeration control panel company, hence our name ‘Mendip Refrigeration Controls and Consultancy Services. Since then, we had to move our operations to Bristol, to a bigger premises where we could meet the increase in demand.
In turn, we employed more people, brought state of the art equipment, and started branching out to become specialists in other services. We are proud to say that we are now the UK’s premier specialists in Refrigeration Control Panels and Aviation Ground Power Units. We also specialise in countless other services now, manufacturing hundreds of unique products and systems, as well as constantly creating bespoke solutions for clients who need them.
We credit this success largely down to our approach. Through integrity, honesty, a hard work ethic and strong employee engagement, we build lasting relationships with our clients and deliver safe, consistent and timely operations. In turn, this supports our ambition to become the leader in all of our services that we offer, in the United Kingdom. We have already made great strides since operations began, we hope to continue our progress in a sustainable manner. Without this relentless pursuit of excellence and growth, we wouldn’t be what we are today.
WHAT ARE WE ALL ABOUT?
What makes us great?
In-house and clientside
Our values have been fundamental when it comes to standing out from the competition. But a lot of it is to do with going that extra mile and making sure absolutely everything is taken care of and covered. All of our services and products are intuitive, fully inspected and tested, we also provide diagrams and in-depth instructions to get you started. If that wasn’t enough, we provide short and long term support and can even offer you a full installation on site if requested, using our own skilled workforce.
Client side then, we are great. In house we are just as good, if not better. Our staff receive regular training to use our state of the art equipment – all of which is compliant with EU standards. All of our machines are regularly maintained and connected to the central server, to maintain backups and all data remains constant.
Our accreditation demonstrates how paramount product quality is to us. It is one of the aspects we constantly adhere to – and are always looking to refine our process / standards to further improve product quality. Our product quality is some of the highest you will find in the services that we offer – this quality is down to the successful and stable management, where many of our managers have vast experience and insights into recognizing various aspects of quality. Likewise, our personnel are some of the best in the industry and have the quality and creativity to innovate the highest quality designs, while still being able to consider other factors such as cost, time management and sustainability.
Quality management is incredibly important to us as a company. We are currently working towards accreditation and trying to meet the highly rated criteria needed to become a ISO 9001:2015 company. The criteria is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, and of course the process approach and continual, sustainable improvement. You can learn more about ISO 9001:2015 and what this highly accreditation actually entails here
MRCCS was built from having a vision and the hardwork / creativity needed to make this vision into reality. Currently, we are happy with how MRCCS has developed and the company we are today, characterized by high client retention, premium quality products, a skilled set of staff with adhering principles, a highly organized management unit, and a desire to become a bigger and better company every passing day. We didn’t get to where we were by being content – and therefore we are constantly looking to grow and fulfill existing and new clients, growth and development while maintaining all of our working principles is fundamental to our current success and our future success.